Last updated: 23 July 2026
Pharmacy Weight Loss Wigtown | GPhC Registration No. 9012511 | Last Updated: July 2026
We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Wigtown collects, uses, and safeguards your information in accordance with UK GDPR and applicable data protection legislation.
Pharmacy Weight Loss Wigtown is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Wigtown and across the UK. We act as the data controller responsible for your personal information.
You can contact us at:
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk
We collect the following categories of personal information when you use our services:
Personal identifiers: Full name, date of birth, gender, home address, email address, and phone number.
Health and medical information: Weight, height, BMI, medical history, current medications, allergies, and any other health details relevant to your weight loss consultation and treatment.
Payment information: Billing details processed securely through our payment provider. We do not store full card details on our systems.
Technical data: IP address, browser type, device information, and website usage data collected when you visit our website.
We use your personal data for the following purposes:
Providing pharmacy services: To assess your suitability for weight loss treatments, issue prescriptions, and dispatch your medication. Prescriptions are reviewed and approved by our pharmacist, with delivery completed within 1 working day of approval.
Clinical safety: To ensure the medications we supply are safe and appropriate for your individual circumstances, and to follow up where clinically necessary.
Legal compliance: To meet our obligations as a GPhC registered pharmacy, including maintaining accurate dispensing records as required by law.
Communication: To send you order confirmations, prescription status updates, and important service notifications.
Improving our services: To understand how our website is used and to enhance the patient experience.
Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and the processing of special category health data for the purposes of providing healthcare.
Our website uses cookies to improve your browsing experience and help us understand how visitors interact with our site. Cookies are small text files stored on your device.
We use essential cookies (required for the website to function), analytical cookies (to monitor site performance), and functional cookies (to remember your preferences). You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
We do not sell your personal data. We may share your information with trusted third parties only where necessary, including:
Delivery partners: To fulfil your medication order within the agreed timeframe.
Payment processors: To handle transactions securely on our behalf.
Healthcare professionals: Where referral or clinical communication is required for your safety.
Regulatory and legal authorities: Where we are legally required to disclose information, such as to the GPhC, NHS bodies, or law enforcement agencies.
All third parties we work with are contractually obligated to handle your data securely and in accordance with UK data protection law.
We retain patient records for a minimum of 8 years from the date of last treatment in line with NHS and pharmacy regulatory guidance. Data no longer required is securely deleted or destroyed.
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure. Access to patient records is restricted to authorised clinical and administrative staff only.
Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. You may also request that we restrict how we use your data or object to certain types of processing. To exercise any of these rights, please contact us directly. We aim to respond to all data-related enquiries within 48 hours.
For any privacy-related questions or to exercise your data rights, please get in touch:
Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009
If you are dissatisfied with how we have handled your data, you have the right to raise a complaint with the relevant supervisory authority for data protection in the UK.